Field force & claims

Distributor claims settled on rules and evidence

Six claim types with mandatory evidence, auto-quarantine of claimed stock, rule-based validation and tiered approval.

FieldDNA Claims Management

What it does

  • Six claim types with mandatory evidence per type
  • Auto-quarantine of claimed stock
  • Auto-validation against promotion, rate, invoice, timeline, duplicate and risk score
  • ASM, RM and HQ finance tiers
  • Dual ERP settlement
  • Full audit trail per claim

How it works

  1. 1Log
  2. 2Validate
  3. 3Approve
  4. 4Settle

KPIs you will track

  • Claim cycle time
  • Variance

Who it is for

  • Distributors
  • Finance

A closer look

Settled on rules and evidence, not argument

Six claim types each require the evidence that fits them, and claimed stock is quarantined automatically so it cannot be sold while the claim is open. The conversation starts from proof rather than from a distributor and a spreadsheet disagreeing.

Validated automatically before anyone signs

Each claim is auto-validated against the promotion, the rate, the invoice, the timeline, possible duplicates and a risk score, so the routine cases clear on the rules and the exceptions are the ones people actually look at.

Tiered approval, fully traceable

Claims move through ASM, RM and HQ finance tiers, settle across a dual ERP setup, and carry a full audit trail per claim, so every rupee settled can be explained months later.

Frequently asked questions

How are claims validated?

Automatically against promotion, rate, invoice, timeline, duplicate and a risk score, with mandatory evidence per type.

What happens to claimed stock?

It is auto-quarantined until the claim is settled.

Who approves claims?

ASM, RM and HQ finance tiers, with dual ERP settlement.

Ready to run your distribution chain from one platform?

Live walkthrough on Microsoft Teams · Tailored to your distribution model · Works on web, Android and iOS